OUR COMPANY:
CR2G - CNPJ 10.449.416/0001-45, exists for more than 10 years, we operate exclusively in electronic commerce with the mission of administering and managing websites of major sports brands in Brazil and their commercial operations, we put all our knowledge to generate the best shopping experience for our consumers, that's why our phone and e-amil are available and if you have any questions, call, we will be happy to answer and help you with your purchases!
HOW TO BUY
Buying is very simple:
1) Browse among the different Categories and click on the Product Description to get to know it. Once the product has been chosen, click on Buy, inserted it in your Shopping Cart.
2) Continue browsing until you choose all the products you want to purchase. In Cart, enter your zip code to calculate Shipping. Then choose the shipping method click on Finish to complete your purchase.
3) Now enter your email and password. If you are not registered, register quickly by clicking on the Register link.
4) Payment Methods ! You can choose to pay in installments on cards. Thus, you choose the Card and the number of installments that best suit you and make the payment. You can also choose to pay in cash, through Boleto Bancário. As soon as the operation is completed, the Finance Department will authorize us to ship your goods. As a security measure, in payments by check deposit or bank slip, the postage will take place 2 to 3 days after payment confirmation.
ATTENTION:
THE INFORMATION CONTAINED IN THE REGISTRATION IS POSSIBLE FOR CONFIRMATION THAT MAY BE REQUESTED BY www.kusakurabrasil.com.br, THE ORDER MAY BE CANCELLED IF ANY OF THE HYPOTHESES BELOW OCCURS:
- NON-PAYMENT OF THE BILL OR INSUFFICIENCY OF BALANCE OR CREDIT ON THE CARD;
- INCONSISTENCY IN THE DATA PROVIDED BY THE CUSTOMER;
- ERROR IN FORMING THE ORDER DUE TO DEFECTS IN THE CUSTOMER'S DEVICE;
- QUANTITY OF PRODUCTS OR SEQUENCE OF PURCHASES THAT DENOTE RESALE INSTEAD OF OWN CONSUMPTION;
- REASONS THAT MAKE FULFILLMENT OF THE REQUEST IMPOSSIBLE, DUE TO BREACH OF TRUST OR USE IN BAD FAITH.
SECURITY AND PRIVACY POLICY
kusakurabrasil.com.br guarantees that your personal address, payment and order content data will not be used for purposes other than the processing of orders placed, and therefore will not be disclosed under any circumstances.
Regarding data traffic security, every transaction that involves payment, whether by credit card or not, will be encrypted using SSL (Secure Socket Layer) technology. This means that only kusakurabrasil.com.br will have access to this data.
WARRANTY, EXCHANGES AND RETURNS
Withdrawal: Within 7 calendar days after receiving the order, the goods can be returned or exchanged. To do so, communicate your decision by e-mail, and send us the return. The exchange or simple return will take place after we receive and accept the goods as long as they are in the original packaging, without signs of use, without violating the original manufacturer's seal, with the corresponding tax document.
Default exchange: All products are warranted by the manufacturer against manufacturing defects. If a product has a manufacturing defect, identified within 90 days after receiving the goods, it can be exchanged after our technical analysis to verify the manufacturing defect. If no defect is found, the product will be sent back to the customer.
The first exchange is courtesy, other exchanges must have their costs paid by the consumer, we are available to assist you in your purchase with all the information you need.
SHIPPING DEADLINES AND FORMS
At www.kusakurabrasil.com.br The products will be shipped within 1 business day after confirmation of payment through Cards, Transfer or PIX, and within 2 business days after confirmation of payment via bank deposit or bank slip, it is important to always check if these deadlines meet your needs before your purchase.
The estimated delivery time is determined as soon as you put your zip code on your purchase to simulate the shipping cost, see if the deadline meets your needs and proceed with the purchase. We recommend not leaving your purchases to the last minute!
After posting, you will be informed of the postal code by E-MAIL to track your order until delivery to your address.
FREE SHIPPING - States of the Region: South and Southeast: Over R$ 499.90 in purchases, shipping is on us! the deadline can vary from 5 to 10 business days and depending on the time of year due to the increase in flow on commemorative and promotional dates
PAYMENT
In Payment Methods, you can choose to pay in installments on the cards. Thus, you choose the Card and the number of installments that best suit you and make the payment. Or, you can choose to pay in cash, through Boleto Bancário or PIX. Once the transaction is confirmed, the Financial Department authorizes us to ship your goods. Failure to pay by the due date automatically cancels the purchase. If the due date falls on Saturdays, Sundays and holidays, payment can be made on the next business day.
Current conditions:
Pay up to 6X without interest directly through the payment method on our website, respecting the minimum amount of R$ 100.00 (One Hundred Reais), these rules do not apply if you choose to pay using MERCADOPAGO or PayPal, you can pay in up to 12X with INTEREST stipulated by these intermediaries in the number of installments you choose
Was there any doubt? Contact us:
(15) 99146-0437
From 9:30 am to 5:00 pm